There are several indicators of natural gas leaks:
Smell: Recognizing the odor – which is similar to rotten eggs.
Sight: Seeing a white cloud, mist, fog, and bubbles in standing water or blowing dust.
Sound: Hearing an unusual noise like roaring, hissing or whistling.
If You Suspect a Leak — Download Video
If you think you smell, see or hear a leak:
Turn off and abandon any motorized equipment and move to a safe location,
Immediately leave the area in an upwind direction,
Call National Fuel’s 24/7 emergency response number: 1-800-444-3130.
NOTE: If you believe that an elevated response is required due to the scope or size of the incident, call 911 and relay this information when you notify National Fuel.
Warn others and form a safe perimeter. Evacuate surrounding structures as needed,
Avoid creating sparks or sources of heat which could cause gas to ignite and burn. Do not light a match, start an engine, use a phone or light flares,
Avoid driving into the suspected leak area,
Avoid direct contact with escaping gas because physical injury can occur.